What NOT to expect from a hotel

The value of a website like this was brought home to me recently following a less than perfect stay at a hotel on the Berkshire/Hampshire borders and owned by the DeVere hotel chain. When you book a stay in a hotel you've never been to before there is always a chance it may not live up to expectations. There is an expectation that the more expensive the hotel, the better will be the stay, but this was not the case in the above mentioned hotel.

Conversely the Bryngarw Hotel which was one of the cheapest hotel stays I've had in a very long time, turned out to offer good accomodation, excellent service and very good food.